Major Events

Training

Staff training All Major Events staff are trained to the highest level through our on-going programme. The programme is a series of sessions covering the various aspects of crowd safety, fire safety, evacuation procedures and first aid. As a continuation of the training, all Major Events personnel are assessed on a regular basis by a team of fully trained assessors.

Only when staff have achieved all the FSQ - Football Stewarding Qualification - modules listed below will they be afforded the opportunity to take further qualifications to meet their individual skills. Other areas of training include minimum force restraint technique and search procedures. At Major Events we keep a comprehensive record of all staff employed and their training records.

	Module 0 Induction training
Module 1 General stewarding responsibilities, venue regulation	Module 2 Maintenance of a safe environment	Module 3 Repsonse to spectators, customer care
Module 4 Emergency aid, CPR, recognising epilepsy, mouth to mouth, dealing with wounds	Module 5 Basic fire safety awareness	Module 6 Contingency and evacuation plan training

FSQ (Football Stewarding Qualification)

All our staff are FSQ trained. Stewards gain the FSQ Certificate of Competence, issued by the football authorities, which is recognised as a national standard.

The 'Assessment of Stewards' measures the following:-

Ability to perform his/her duties to a national standard of competence.
Evidence of knowledge and understanding via written and oral tests.
Observation of the steward in his/her role whilst undertaking duties.

NCFE Award in Event Stewarding and Crowd Safety

Due to the constant changes with the event industry, Major Events staff undertake the NCFE Award to compliment the FSQ system.